News from my desk in Ouagadougou
My first week in Ouaga has disappeared in a flash, every day a new experience and something new to learn. The weather seems to be getting hotter with very little relief. Although one exception was Thursday morning when I woke up during the early hours by the sound of thunder followed by pouring rain. I opened the windows to the most beautiful freshness…everything was cool and bright. But apart from the following day when it was distinctly cooler, the heat is inescapable even during the night which means using the air-con and/or fans.
Things in the office have also been interesting with each day passing without having spent much quality training time with the staff. Of course politics always plays a part and as an outsider I have no idea what’s going on. I keep in touch with my boss via SKYPE and when we discuss the various questions which arise in relation to how we can adapt Xero to provide the required local information Rhys can go on-line and look at the company I’m working with to see first-hand the situation. Thankfully Xero is very adaptable so for example when a supplier invoice requires both VAT at 18% and WHT at 5%, Xero handles it well and the in-house accountant is very happy with the resulting invoice which can be printed and attached to the cheque.
Yes, everything is paid via a handwritten cheque here in Ouaga…that is unless it’s paid with cash of course.
An African weekend
My stay at Le Karite has been made more enjoyable with the company of Telse, a German woman who has lived and worked in various African countries for 10 years. Telse has bought a car which means we can have a look around Ouaga. Saturday night we decided to go into the centre of town to find the live music venue in a park somewhere that one of my local colleagues had recommended. This is definitely the climate to eat and relax outside and we took advantage of the beautiful balmy night to order wood-fired pizza and a kir (French aperatif of sauvignon blanc and crème de cassis).
Monday
Started in the office late on Monday morning as I was feeling a bit poorly, but I had contacted the accountant and by the time I arrived she was in the process of reconciling the Petty Cash account in Xero. At the same time Judicael, her assistant, was preparing upload files for other various Advances. Things seemed to be progressing well and it seemed beneficial that I wasn’t there the whole day.
By the time I arrived Sidonie had questions for me so we worked through a variety of things including creating bank rules in Xero, adding more details to transactions whilst in the process of reconciliation, creating new general ledger account numbers and generating bank reconciliation reports. All really easy to do, and covered in just an hour or two of training.
Being in the same office as Sidonie and Judicael created a much more relaxed working environment and they love to joke and laugh about things as they work. It becomes more fun and due to the slow internet connection it doesn’t really interrupt the work. I think this is pretty common in Africa and quite different to some of the offices I’ve worked in in Sydney.
And now to my last day in Ouaga - unfortunately my last dinner at le Karite Bleu was low-risk (tummy still not too good), so no Dorade, or Merou or the Capitaine which are all beautiful fish served BBQ’d with a sauce. It’s plain white rice with some peas for me followed by peppermint tea. But it was so lovely eating outside with Telse in the tropical garden after having enjoyed a magnificent full moon rising earlier in the evening.
Flying back to Sydney tomorrow, from where Viridity will continue to support this client on Xero. It really is amazing to see how well Xero copes with what is a large and complex business – the owners love it, as they can keep on top of their business whether they are in the office, elsewhere in Burkina Faso, or (as at present) back in Aus.
Not every new client comes with a trip to such a wonderful destination, so this one really was a bonus. So much of the work we do with clients on Xero we can do remotely, but sometimes nothing beats getting on site, and I know this trip has laid the foundation for working with the client ongoing. And best of all the cost of the trip (in both time and money) has been validated by getting such great feedback from the client, who is delighted with the work we have done.
Now if we could just find a new client who needs onsite training in Paris . . . .
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