Sign up for Newsletter
MYOB Certified Consultant

Implementing Goals

Rhys Roberts - Wednesday, January 21, 2015

Have you made some New Year’s resolutions for your business? Many businesses are quieter than usual during January, so it’s the perfect time to set some new goals. Whether you’re stretching yourself to grow or are making life easier by implementing new processes, taking a structured approach to meeting your goals increases the likelihood that you’ll succeed.

Once you’ve decided on your goals for 2015 and identified the steps it’ll take to achieve them, I recommend implementing an ongoing review process. This will help you understand what’s working so you can keep doing it or improve on it, and understand what’s not working so you can fix it. 

A simple way to approach this is to use a model called the Deming cycle to help drive ongoing improvement through a series of steps summed up as Plan, Do, Check, Act. (Note that the word “cycle” is key here, because as soon as you finish one round of activity you start the next, with the goal of creating better and better results over time).


The first step is to determine your objective and formulate a plan for reaching it, doing so in a way that allows you to measure your performance over time. 

For example, if you’re generating lots of leads but taking too long to issue quotes on them, include a solution to this in your plan (whether that’s a software solution, hiring a person to fulfil this role, or whatever). Include the expense of that in your budget, alongside a target to aim for. In the example above that might be to halve the turnaround time it takes for quotes to be issued after a lead is received.


Next, follow through with the decisions you made and implement the actions in your plan by hiring the new person, implementing the new software or whatever else you decided on.


Measure your results monthly or even more frequently, and take the time to analyse the data so you can determine what’s working and what’s not.

For example, if you’ve managed to reduce the time you take to issue quotes from five days to one, how has it affected your sales? (Keep in mind that this is never an exact science, and there’ll be lots of different factors all at play at the same time).  If you can quantify the additional sales you should be able to quantify the additional gross margin, and decide whether this action is generating a benefit to your business.


Identify corrective actions that will improve your performance, and incorporate them into your plans for the future.

In other words, if the actions you took to speed up quoting worked, keep doing it (and try to improve it further), but if not, determine why, and consider other things you could try instead or as well. 

Sometimes you’ll discover that your plan worked, but in doing so has created a new problem. For example, your quoting process might now be so efficient that you’ve got more sales than you can comfortably handle!

That requires a new plan – perhaps another new person, this time in an operational role, or maybe an enhanced job management process. In either case this takes you back to the beginning of the cycle.

Once you’ve worked through the Plan / Do / Check / Act cycle a few times, you’ll find that although it’s simple, this methodology is very sound, and can lead to lasting beneficial change in your business efficiency and outcomes.

If you have any questions about setting up this type of review process in your business or about implementing new systems to help drive the goals you’re working towards, please get in touch with us – we’d be delighted to help.

Maryjo commented on 08-Jul-2017 05:47 AM
I'm not sure where you are getting your info, but great topic.
I needs to spend some time learning more or understanding more. Thanks for great information I was looking for this info for my mission.

my web-site :: Black Friday Freebies
engineering commented on 08-Jul-2017 10:26 AM
I do not even understand how I stopped up here, however I thought this publish was once good.
I do not recognize who you're but definitely you are going to a well-known blogger if you aren't already.
Zbiornik z betonu commented on 11-Jul-2017 11:34 AM
You've made some decent points there. I checked on the internet to find out more about the issue and found most
people will go along with your views on this web site.
como fazer dieta da clara do ovo commented on 14-Jul-2017 10:14 AM
It's awesome designed for me to have a website, which is useful in favor of
my experience. thanks admin
najsolidniejsze szamba z betonu commented on 17-Jul-2017 05:21 PM
My family every time say that I am killing my time here at web,
but I know I am getting experience every day by reading thes nice articles or reviews.
Ranking szamb z betonu commented on 17-Jul-2017 05:21 PM
Wonderful article! That is the kind of info that should be shared around the web.
Disgrace on Google for not positioning this put up upper!

Come on over and discuss with my web site . Thanks =)
online marketing Firm commented on 18-Jul-2017 08:38 AM
Thanks , I have just been searching for info approximɑtely this topiс for ɑ while and уours is the greatest І have diѕcovered
so far. But, what about the conclusіon? Are you sure concerning the source?
Do zobaczenia tutaj commented on 21-Jul-2017 09:34 AM
This piece of writing will assist the internet visitors for creating new blog or even a blog from start to end.
Kellie commented on 23-Jul-2017 07:00 AM
Super Webpage. Vielen Dank.
pr Agencies commented on 23-Jul-2017 09:34 PM
Ԍenuinely no matter if someone ɗoesn't understand ɑfter that its up to other visitors that they ᴡill
assist, ѕo here it taкes place.
search engine marketing commented on 01-Aug-2017 03:57 AM
Thanks so much forr giving everyone an exceptionally special chance to discover important
secrets from this website. It's always so nice and as well , jam-packed
with fun for me personally and myy office friends to search your website on the least 3 times per week to find out the latest
items you have got. Of course, I'm at all times contented for thhe staggering ideas you
serve. Selected 1 points in this article are surely the most efective we
have had.
Można zobaczyć w tej okolicy commented on 02-Aug-2017 11:09 PM
I do not even know how I stopped up right here, but I thought this publish was once good.
I don't understand who you are however definitely you are going to a famous blogger if you happen to are not already.
Delores commented on 04-Aug-2017 02:38 PM
Your method of explaining all in this article is genuinely pleasant, all be
capable of simply be aware of it, Thanks a lot.
online football games commented on 06-Aug-2017 11:05 PM
I know this if off topic but I'm looking into starting my own blog and
was wondering what all is needed to get setup?

I'm assuming having a blog like yours would cost a pretty penny?
I'm not very web savvy so I'm not 100% positive.
Any tips or advice would be greatly appreciated.
Thank you
plump tits commented on 08-Aug-2017 01:50 PM
Hello there! Quick question that's completely off topic.
Do you know how to make your site mobile friendly? My web
site looks weird when browsing from my apple iphone. I'm trying to find a template or plugin that
might be able to fix this problem. If you have any recommendations, please share.

Post a Comment

Captcha Image

Trackback Link
Post has no trackbacks.